Frequently Asked Questions

Everything you need to know about shopping with Mopani.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply initiate your return through our online portal.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are Mopani products ethically sourced?

Yes, we partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to minimize our environmental footprint.

Can I change or cancel my order?

To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team.